FAQ's

You can request to set up an account by clicking here or alternatively you can email sales@bedswithease.com.

Our opening times can be found here.

Worldwide; specialising in various destinations. If you can’t find a particular destination, please get in touch with our Sales team on 0191 600 0524.

Unless you receive a failed status or on-request return, your booking is confirmed and you will receive a booking reference.

Yes, we do offer non-refundable rooms and these will be clearly marked in the search results and the basket.

We operate a 24-hour emergency helpline to assist with emergencies. Please call 01582 797300.

In most cases bookings of more than 3 rooms is considered a group and therefore should be checked either using our Group Enquiry form or calling our Sales team on 0191 600 0524.

The rates are determined by each unique contract agreement however dependent on the capacity required and travel date, the rates may differ.

A deposit may be required as per contract agreement which will be stated in the errata. This is most common with group bookings.

Due to the increase in dynamic cancellation policies, the cancellation policy will be shown in the booking errata however if you are unable to locate this, please contact our Sales team on 0191 600 0524.

You should include any special request at the time of booking, although these can be added on the 'My Booking' page by locating your booking and selecting the 'Edit' option. Please note that requests are subject to availability and not guaranteed. If the request is a necessity, charges may apply locally. If you require anything to be guaranteed, you must always contact our Sales team on 0191 600 0524.